Contact Us

Have questions, feedback, or need help? We'd love to hear from you.

Get in Touch

For general inquiries, partnerships, and press:

We typically respond within 1-2 business days.

Found a vulnerability? Please report it responsibly:

We follow coordinated disclosure. PGP key available on request.

Technical questions about the API, batch scanning, or queue processing:

Include your request ID (X-Request-Id header) for faster help.

Is there a rate limit for the public scanner?

Casual use is unlimited. Automated requests should use the API with appropriate rate limiting (60 requests/minute global, 10/minute burst).

Can I request a feature or report a bug?

Absolutely! Email us at hello@unshortened.com or open an issue on our GitHub repository.

Do you offer enterprise plans or SLA?

For high-volume commercial use, dedicated instances, or SLA-backed service, contact api@unshortened.com to discuss options.

How do I remove a URL from your cache?

Cache entries expire automatically after 24 hours. For immediate removal, contact security@unshortened.com with the URL and reason.